Privacy Policy

Effective Date: March 5, 2026

Welcome to ReliaPilot. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website, services, and Google Chrome extension.

1. Information We Collect

A. Personal Information

We may collect personal information that you provide directly to us, such as:

  • Contact details (name, email address, phone number)
  • Company information
  • Payment information (processed securely via our payment providers)
  • Any other information you choose to provide in demo requests or correspondence

B. Usage Data

We automatically collect certain information when you visit our website or use our services, including:

  • IP address, browser type, and operating system
  • Pages visited and time spent on our site
  • Device information

C. Google Chrome Extension Data

Our Chrome extension is designed to assist you within your business applications. We do not collect personal information through the extension unless explicitly provided by you for a specific feature. The extension may process data locally on your device to provide intelligent suggestions and automation.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Providing and maintaining our AI-powered services
  • Personalizing your experience with our AI assistants (Voice, Chat, Email)
  • Communicating with you regarding your account, demo requests, or support
  • Improving our product features and performance through aggregated, non-identifiable data
  • Ensuring security and preventing fraudulent activity

3. AI Data Processing and Training

ReliaPilot uses advanced AI models to provide business intelligence. To ensure the privacy of your business data:

  • Data Minimization: We only process the data necessary to provide the service requested.
  • Non-Training Clause: By default, we do not use your proprietary business data or personal information to train our base AI models without your explicit consent.
  • Secure Processing: All AI processing is performed over encrypted connections.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

  • Service Providers: Third-party vendors who assist us in operating our business (e.g., cloud hosting, payment processors, CRM tools like HubSpot).
  • Legal Requirements: If required by law or in response to valid requests by public authorities.

5. Chrome Extension Limited Use

ReliaPilot's use and transfer to any other app of information received from Google APIs will adhere to the Google API Service User Data Policy, including the Limited Use requirements.

6. Your Data Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete your information. To exercise these rights, please contact us at solutions@reliaminds.com.

7. Security

We implement enterprise-grade encryption and security measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: solutions@reliaminds.com
Phone: (571) 571-1753